Japan’s 7-Eleven has launched a groundbreaking new service for travelers and people on the go. As of December 2025, the luggage storage service “ecbo cloak” is now available at 378 7-Eleven stores across 26 prefectures. With this, the Konbini stores that span all across Japan are transforming into convenient places to safely store your belongings.
A Revolution: Konbini Transforming into Luggage Storage Locations
Japanese Konbini are more than just retail stores. They have continuously evolved into a multifaceted social infrastructure integral to daily life, offering services such as paying utility bills, issuing tickets, and handling package shipments and pickups. Japan’s 7-Eleven, which serves about 20 million customers daily, is a prime example of a company that has consistently adapted its services to meet the demands of the era.
While they have long served as logistics hubs for services like parcel pickups, the new function of “temporarily storing luggage” has now been added. The availability of this service, especially at stores near train stations where coin lockers tend to be full and in tourist areas, is a significant benefit for travelers.
This service also brings great benefits to the stores. The ecbo cloak luggage storage operation is designed to be very simple, minimizing the impact on normal store duties. It allows stores to effectively use spare space, such as in their backrooms, to generate new revenue.
Regarding this partnership, Shinichi Kudo, CEO of ecbo Inc., commented, “We are greatly honored to partner with 7-Eleven, a company that stands by consumers all across Japan. We are confident this collaboration will allow many more customers to easily experience the freedom of traveling light, both during their travels and in their daily lives.” His comments signal high hopes for the future expansion of the service.
Easy Smartphone Booking! What is “ecbo cloak”?
“ecbo cloak” is a service that allows you to easily reserve a spot to store your luggage using your smartphone. Just like a hotel cloakroom, it keeps your belongings safe and secure.
The biggest appeal of this service is its vast network. It is already available at over 1,000 locations all across Japan, including cafes, retail stores, train stations, and post offices. The service also expanded to Taiwan in 2023. Now, with the addition of 7-Eleven, Japan’s largest Konbini chain, its convenience has been taken to a whole new level.
Using the service is very simple. All you have to do is search for your desired location via the dedicated app or website, choose the time and the size of your luggage, and make your reservation and payment in advance. Then, just drop off your luggage at the store at the specified time—no troublesome procedures required.
Furthermore, it’s worth noting that the service accommodates large items that are often difficult to fit into coin lockers. You can store oversized items like strollers, musical instruments, sports equipment, and even folding bicycles, making it versatile for various situations.
For more details and to make a reservation, check out the official website.
How to Use the Service at 7-Eleven
Let’s take a look at the details of the “ecbo cloak” service now available at 7-Eleven.
Available Areas and Number of Stores
As of December 2025, the service is available at 378 stores across 26 prefectures all across Japan, from Hokkaido down to Fukuoka and Saga in Kyushu. A great aspect is that it covers not only major cities but also tourist spots in more rural regions.
Available Hours
In principle, the service is available 24 hours a day. However, availability follows individual store hours, so if you plan to use the service late at night, it’s a good idea to confirm the store’s operating hours beforehand.
Pricing
The pricing structure is simple and is determined by the size of the luggage.
Bag Size
The price is 500 yen per day. This category includes items with a maximum dimension of less than 45cm, such as backpacks, handbags, or shopping bags with souvenirs.
Suitcase Size
The price is 800 yen per day. This applies to suitcases with a maximum dimension of 45cm or more.
How to Use
To use the service, an advance reservation and credit card payment through the ecbo cloak app or website are mandatory. Please note that you cannot drop off luggage at the store without a prior reservation. Once your booking is complete, go to the store at the appointed time, show your reservation screen to the staff, and hand over your items.
Making Travel in Japan Freer and More Fun
This collaboration between 7-Eleven and ecbo cloak is a perfect example of a modern service, blending Japan’s culture of “omotenashi” (hospitality) with technology.
Previously, travelers, especially those with large bags, often had to hunt for available coin lockers at stations or make a trip back to their hotel. Now, the 7-Eleven stores found on almost every corner can serve as your travel base camp. It enables a more flexible travel itinerary, such as heading straight from the airport to a sightseeing spot, dropping off your suitcase at a nearby 7-Eleven to explore unburdened, and then picking it up in the evening before checking into your hotel.
This service is a landmark event, demonstrating that Japanese Konbini have once again evolved into an entity of convenience beyond our imagination. When you visit Japan, why not take advantage of this useful service to enjoy comfortable, hands-free tourism?
About ecbo Inc.
ecbo Inc. is a company that operates the luggage storage service “ecbo cloak” and the package delivery service “ecbo pickup,” driven by the mission “to smooth the circulation of things around the world.”
https://ecbo.io (Japanese Link)
Source (Japanese): セブン-イレブン378店舗にて荷物預かりサービス「ecbo cloak」を導入
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